Customer Portal Help Desk: 1-800-834-8618

ENTERPRISE REPORTING & ANALYTICS

Turn raw data into professional reports and business intelligence.

Create branded patient reports and operational dashboards to spotlight bottlenecks and revenue trends.

Actionable Lab Intelligence

Combine patient reporting with operational and financial dashboards to monitor TAT, accession volumes, exceptions, and reimbursement performance in real time.

Branded Patient Reports

Create custom PDF templates with risk flags, historical graphs, and interpretive comments.

Automated Report Delivery

Rules-based delivery by fax, email, or SFTP immediately upon approval.

Correction Reports

Clear amended or corrected report formatting to maintain clinical clarity.

Turnaround Time (TAT)

Track Received-to-Verified metrics to identify bottlenecks and meet SLAs.

Exception & Volume Reports

Monitor samples on hold, missing info, or failed QC, plus daily/weekly/monthly accession counts.

Revenue & Commission Analytics

Compare estimated vs. actual reimbursement and calculate sales commissions by paid accessions.